FREQUENTLY ASKED QUESTIONS
| Frequently Asked Questions | Answer |
| How to file a complaint on fresh, chilled or frozen meat products? | Submit filled out and signed Information Sheet (Alternative Dispute Resolution (ADR) Form No. 1) or letter of complaint (complaint letter, either manually submitted or coursed through online).
ADR Form No.1 is available at NMIS Website (https://nmis.gov.ph/forms/complaint-form) |
| How do I find out the result of my complaint? | The National Meat Inspection Service through the Meat Standards and Consumer Protection Division shall send a report of the investigation to the complainant and copy furnish the Office of the Executive Director through email. |
| How can I attend the Basic Meat Inspection Course and what is the primary qualification? | The Basic Meat Inspection Course (BMIC) is conducted by Regional Technical Operation Centers (RTOCs) nationwide for prospective meat inspection officers who are current employees of their respective Local Government Units (LGUs). Local Chief Executive of each LGU will endorse employees who will then undergo the BMIC.
BMIC is also mandatory to newly hired Meat Inspection Officers (Veterinarians and Meat Inspectors) of the National Meat Inspection Service (NMIS). |
| Do I need to secure a permit from NMIS relative to advertising and sales promotion involving fresh meat? | It is provided under Section 6.7 of Joint Memorandum Circular No. 2, Series of 2016 that permits relative advertising and sales promotion involving fresh meat shall be secured at NMIS.
Sales promotion are techniques intended for broad consumer participation which contains promises of gain such as prizes, in cash or in kind, as a reward for the purchase of a product, security, service or winning in contest, game, tournament, and other similar competitions which involved determination of winner/s and which utilize mass media or widespread media of information. |
| What are the requirements in securing NMIS Sales Promotion Permit? | 1. Filled-out application form. Application form for the Sales Promotion Permit is available at NMIS Website (https://nmis.gov.ph/images/pdf/forms_requirements/Promo_Application_Form.pdf)
Attachments: A. A graphical presentation of at least one advertising material that contains the complete mechanics, duration, prizes and coverage of the promotion and shall be imprinted on it the phrase: per NMIS Permit No____ Series of ____. All other advertising materials shall indicate “See poster or print ad for complete details and the phrase per NMIS Permit No____ Series of ____. B. Photocopy of Certificate of License to Operate by the Meat Establishment C. Merchandising materials and its graphical representation |
| What are the requirements in putting up a Meat Shop? | A.Secure business permit according to your intended purpose of business (Meat Shop) to your local government unit (Municipal Hall/City Hall).
B.NMIS Certificate from your supplier will suffice provided the meat is intended to sell only from your shop. In case you want to sell online, please refer to the NMIS Memorandum Circular No. 07-2020-010 and NMIS Memorandum Circular No. 07-2020-012 for your references. https://nmis.gov.ph/images/pdf/laws_issuances/MCNo_07-2020-012.pdf C. If the intention is to sell carcass (whole) from one province to another:
D. Please refer to our website (https://www.nmis.gov.ph/) for the address of regional offices and accredited slaughterhouses near you: NMIS Regional Technical Operation Centers: https://nmis.gov.ph/menu-transparency/menu-orgchart |
| IMPORTATION | |
| Frequently Asked Questions | Answer |
| What are the procedures/requirements for application as a Meat Importer?
Where can we download the Application Form and/or the Affidavit of Undertaking for the application for License to Import (LTI)? |
The list of requirements and procedures for application for License to Import as Meat Importer can be accessed at: |
| As a requirement for the application for License to Importer (LTI), when is the schedule for the Meat Importers’ Orientation? How can we secure the Certificate of Attendance to the Meat Importers’ Orientation? | Attendance to the Meat Importer Orientation is a requirement for the application as Meat Importer, pursuant to the Department of Agriculture (DA) Administrative Order (AO) No. 16 Series of 2021. NMIS will strictly implement the policy of “NO ORIENTATION, NO RELEASE OF LICENSE TO IMPORT”.
The Meat Importer Orientation Seminar can be accessed online any day, any time. You may watch the videos of the Meat Importer Virtual Orientation on the NMIS YouTube account. After watching the videos and reviewing the presentation, you may take the Online Quiz for the Meat Importer Virtual Orientation. An online quiz will be given to all virtual attendees, in order to assess the knowledge assimilation of the importers after the orientation. The Certificate of Attendance shall be issued to applicants who are able to pass this online quiz or get a score of 70% (or a score of 14/20). For those who are not able to pass, you may again watch the online video of the Meat Importer Orientation and take a retest. Please note that there is no limit to the retest. The details of the Meat Importer Orientation Seminar and Online Quiz can be accessed at: https://nmis.gov.ph/menu-services/menu-mied |
| Can we submit hard copies of documentary requirements directly to MIED / RTOC? | The initial submission of documents is now received via the NMIS License to Import Document Entry Form (NLIDEF). The importer applicant shall submit, using their company’s official email address, the scanned copies of the accomplished and notarized application form and documentary requirements through the NLIDEF. All applications which are found to be compliant and complete shall be advised to proceed to the concerned NMIS RTOC for the submission of the original (hard) copies of the requirements, payment of fees, and scheduling of on-site verification (if applicable). All applications which are found to be non-compliant or incomplete shall be provided the list of non-compliant requirements and shall be advised to submit the soft copies through the NLIDEF.
The details on the submission of documents can be accessed at https://nmis.gov.ph/menu-services/menu-mied |
| How would we know if the submitted requirements through the online submission are approved? | You will receive an email notification or feedback to the company’s official email declared in the application form and on the online form. |
| Where can we source imported meat in the Philippines? | The list of NMIS Accredited Meat Importers can be viewed at: https://nmis.gov.ph/menu-accr-list |
| Whose picture should we attach to the application form? The owner or the authorized person? | Please attach a photo of the Owner/President of the Company to the application form. |
| What are the requirements for hand-carried frozen/chilled meat for own consumption? | Prior to traveling to the Philippines, the passenger/client must coordinate with the Bureau of Animal Industry (BAI) through:
National Veterinary Quarantine Services Division (NVQSD) Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. Contact Number: (02) 8528 2240 local 1308 |
| Do we need to submit a Secretary’s Certificate for the authorized person even if there's a SPA and Board Resolution? | For the authorized representative of a Corporation/Cooperative, one of the following documents is required: a Board Resolution or a Secretary's Certificate. A Special Power of Attorney (SPA) is required for the authorized representative of Single Proprietorship. |
| Is the importation of processed meat under NMIS? | With the passing of the Republic Act (R.A.) No. 10611 - Food Safety Act, the jurisdiction under processed meat has been transferred to the Department of Health - Food and Drug Administration (DOH-FDA). Fresh frozen meat is under the jurisdiction of the Department of Agriculture (DA) while meat that has undergone physical changes falls under the DOH-FDA.
For concerns regarding processed meat, please send it through:
Food Safety Unit
Center for Food Regulation and Research FOOD AND DRUG ADMINISTRATION PHILIPPINES at email address: This email address is being protected from spambots. You need JavaScript enabled to view it. https://www.fda.gov.ph/ |
| What are the banned countries to export meat into the Philippines? | The List of Countries with Temporary Bans can be accessed at:
Annex 1 of the “List of Countries with Temporary Bans on Importation of Meat” of the
Memorandum for the Secretary dated 14 January 2022 “Updated DA List of Accredited
Countries and Foreign Meat Establishments Approved to Export Meat into the Philippines (As of 29 December 2021)”. (https://nmis.gov.ph/images/pdf/accredited_list/2022/jan/12292021_FME.pdf) or (https://nmis.gov.ph/menu-accr-list)
However, this list might not be updated. For more updates, you may visit the DA Website for the Issued DA Memorandum Orders on Temporary Bans at da.gov.ph/laws-and-issuances/memorandum-orders/
You may also coordinate with the Office of the Bureau of Animal Industry - National Veterinary Quarantine Service Division (BAI-NVQSD) to these following contact information for more updates and guidance:
National Veterinary Quarantine Services Division (NVQSD) Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. Contact Number: (02) 8528 2240 local 1308 |
| Where can we store imported meat? Where can we see/access the list of NMIS licensed Cold Storage Warehouses (CSWs)? | All imported meat shall only be stored in DA NMIS licensed Cold Storage Warehouses (CSW), pursuant to DA Administrative Circular No. 1 Series of 2021 “Mandatory Accreditation of Cold Storage Warehouses (CSWs) for Agricultural and Fishery Products”.
The list of Licensed CSWs can be viewed at: https://nmis.gov.ph/menu-accr-list |
| Where can I secure a Certificate of Meat Inspection (COMI) for Imported Meat? | The government only authorizes NMIS Meat Inspection Officers (MIO) to issue Certificate of Meat Inspection (COMI), which are only issued to DA-NMIS Licensed Cold Storage Warehouses (CSW) and Meat Distribution Centers (MDC). |
| What is the validity period for COMI? | If the point of destination is within the City/Municipality, the Certificate of Meat Inspection (COMI) is only valid for 24 hours from the time of issuance. For destinations outside the City/Municipality/Province, the validity of COMI is seven (7) days from the time of issuance pursuant to NMIS Memorandum Circular No. 08-2016-22 “Validity of Certificate of Meat Inspection (COMI) in Reference to Application for Issuance of Shipping Permit”. |
| Where can I secure a Shipping Permit? | Shipping permits are issued by the Office of the Bureau of Animal Industry - National Veterinary Quarantine Service Division (BAI-NVQSD). You may coordinate with the BAI NVQSD for more details on the issuance of a Shipping Permit through the following details:
National Veterinary Quarantine Services Division (NVQSD) Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. Contact Number: (02) 8528 2240 local 1308 |
| EXPORTATION | |
| What are the requirements and procedures to be an accredited/registered meat exporter? | The requirements for the application for Meat Establishment Exporter are as follows:
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| What countries are we allowed to export meat? | Clients/exporters who plan to export meat may coordinate with the Office of the Bureau of Animal Industry - National Veterinary Quarantine Service Division (BAI-NVQSD) to the following contact information for more updates and guidance:
National Veterinary Quarantine Services Division (NVQSD) Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. Contact Number: (02) 8528 2240 local 1308 |
| Frequently Asked Questions | Answer |
| What is a Meat Inspection Certificate (MIC)? | The MIC is an official certificate that serves as a proof that the meat and meat products are found to be fit for human consumption at the time and date of inspection and have been handled and/or packed in accordance with the rules and regulations of NMIS and DA. |
| Where can I secure a Meat Inspection Certificate? | Meat inspection certificate will be given by an NMIS Meat Inspection Officer or an NMIS Deputized LGU Meat Inspection Officer assigned to an NMIS Licensed Meat Establishment. |
| How long is the validity of a Meat inspection certificate? | MIC is valid until it reaches its destination, after which it only serves as a reference. |
| Where can I find the Frozen pork and Dressed chicken weekly inventory report? | You can access the Frozen pork and Dressed chicken weekly inventory report on the NMIS website and the link provided will direct you to the report which is updated every Friday or Monday: https://nmis.gov.ph/aux-reports/weekly-inventory/2022-weekly-inventory |
| Where can I have my livestock and poultry slaughtered so I can sell its meat for commercial purposes? | You may go to the nearest NMIS licensed Slaughterhouse/Poultry Dressing Plants (PDP) or may seek assistance with the NMIS Regional Technical Operation Center in your area. |
| What are the necessary documents needed before livestock and poultry can be slaughtered? | You have to present the following documents:
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| What are the documentary requirements for meat and meat by-products going to MCP, MDC and CSW? | MIC from SH or PDP or Certificate of Meat Inspection (COMI) from the source or point of origin. |
| Note: For Bureau of Animal Industry (BAI) and Local Government Unit (LGU) certifications/documentary requirements, you may contact BAI or your concerned LGU for more details | |
| Frequently Asked Questions | Answer |
| Where to submit application for NMIS License-To-Operate for Meat Establishments? | NMIS is currently accepting manual and on-line applications. Manual Application – submission of filled-out application form and documentary requirements is at the NMIS Regional Technical Operation Center where the meat establishment is located On-line Application – applicants may register to www.naris.nmis.gov.ph |
| What are the requirements for NMIS License to Operate (LTO) | *Refer to NMIS website link |
| How to apply for NMIS LTO | *Refer to NMIS website link |
| Who may apply for NMIS LTO? | Meat Establishment’s (Slaughterhouse, Poultry Dressing Plant, Meat Cutting Plant, Meat Distribution Center, and Cold Storage Warehouse) Owners and Operators Meat shops, meat markets Respective DTI and LGU |
| Does the NMIS allow walk-in applicants? | For manual application, NMIS RTOC accommodates walk-in applicants. |
| How long should I expect to process my application | Issuance of LTO is considered highly technical, thus processing may take 18-20 days |
| What is the validity of LTO | New/Initial – Six (6)months validity Upon certification for GMP/GOP/SSOP – One (1) year validity Renewal – Three (3) years validity |
| When can I renew NMIS LTO? | At least two (2) months prior to expiry date |
| How can I retrieve my password | Step 1. Go to www.naris.nmis.gov.ph and click “Forgot Password?” button Step 2. Enter email address and you will be asked for a One-Time-Password (OTP) code Step 3. Enter the OTP code that was sent to your email address. Step 4. Set the New Password |
| How to process online application | *refer to the link (video tutorial) |
| Status Identifiers on NARIS | [FOR DOCUMENT APPROVAL] This is an email notification to inform you that you have successfully submitted your online application for the NMIS License to Operate, which shall be received, processed, and evaluated. Monitor the progress of your application through the NARIS. Thank you. [FOR DOCUMENT CORRECTION] This is a notification to inform you that your application for the NMIS LICENSE TO OPERATE was disapproved due to the following: [FOR PAYMENT] This is a notification to inform you that your application for the NMIS LICENSE TO OPERATE is approved. Payment of fees and charges shall be at NMIS Regional Technical Operation Center. After payment, upload a scanned copy of the Official Receipt and updated certificate of AM/PM inspection fee payment for slaughterhouse or poultry dressing plant. [FOR ARS VISITATION] Dear Mr./Ms [Last Name], This is a notification to inform you that NMIS Evaluator/MSQA Auditor will conduct on-site inspection or audit at your meat establishment. Schedule will be reflected in your NARIS account. [FOR ARD EVALUATION] This notification will appear only if the official results are submitted by RTOC-ARS Focal. Click this notification to view your evaluation and/or audit results. [FOR LTO ISSUANCE] Upon completion with the requirements including the on-site inspections and/or audit you will be notified through NARIS and change your application status to "FOR LTO ISSUANCE" |
| How much is the LTO fee? | *Refer to NMIS website link |
| Frequently Asked Questions | Answer |
| How can my LGU apply for the Meat Establishment Improvement Program (MEIP)? | Applicants should submit a Letter of Intent for their proposed Meat Establishment (Slaughterhouse or Poultry Dressing Plant) to their respective Regional Technical Operations Center (RTOC). This will be forwarded to the Central Office for appropriate action and responded with the list of requirements to commence the application. |
| How can my company be accredited as a Meat Establishment Contractor, Fabricator, or as a Supplier? | Hard copies should be provided while advance copies may be sent via email. |
| When and where can I join public biddings for construction of Meat Establishments? | Accredited contractors, fabricators, and suppliers are categorized into the following with their respective restrictions:
A within the Region (Single A and Double A MEs) AA Nationwide (Single A and Double A MEs) AAA Nationwide (Triple A MEs & Cold Storage Warehouses |
| Does the NMIS provide Technical Assistance to starting Meat Establishment Owners? | Yes, the NMIS provides technical assistance relative to construction and design together with equipment of Meat Establishments |
| Are there other funding assistance the NMIS provides to LGUs or Private Companies? | None, the NMIS’ mandates provided for by the Republic Act No. 10536 (Meat Inspection Code of the Philippines as amended) is limited in supporting the construction or rehabilitation of “AA” meat establishments through the Meat Establishment Improvement Program under 50-50 funding scheme. |
| Frequently Asked Questions | Answer |
| How can a stakeholder/client obtain a certified true copy (CTC) of their documents like license to operate, registration, etc.? | To obtain CTC of documents from NMIS, the concerned party can conduct a preliminary inquiry via phone call at (02) 89247980 local 105-106 for the requirements. Upon appearance at the NMIS Central Office or at the Regional Offices, the Request Form should be filled-up then submitted to the same. Presentation of documents to be certified follows then payment at the Cashier. Show the payment receipt to the Records office to facilitate the CTC of documents. |
| How will bid participants know the status of their participation in the bidding process? | Whenever an individual visits the NMIS Central Office and does not know where to go for his/her specific purpose, he/she can proceed to the public assistance desk (PAD) and inquire to the designated office of the day about his/her purpose or intent. The officer of the day will refer the visitor to the concerned unit. |
| Where can stakeholders inquire about the use of NMIS facilities like the Salvador H. Escudero (SHE) III Hall, conference rooms, etc. for events, gathering, or meeting? | For anyone who wishes to know the availability of NMIS facilities, the concerned individual should prepare a letter of intent on using the facility. Thereafter proceed to the Administrative Division to inquire about the details specifically, its rental price, availability on the intended date, and the conditions on using NMIS facilities. Fill-up the facility-rental form and submit to the same. If there is no conflicting schedule for its use, payment at the Cashier follows. Show the payment receipt to the Administrative Division and confirm the date of use for schedule plotting. |
| How can stakeholders reserve for the use of NMIS Dormitory? | Stakeholders/outsiders can access the Online Resource Reservation Request Tool for Dormitory at bit.ly/NMISDRT and fill-in its corresponding request form at the Administrative Division. After which, the presentation of the letter requesting to use the dormitory follows. Thereafter payment for the corresponding fee should be made then present the Official Receipt (OR) to the dormitory manager for confirmation. |
| Frequently Asked Questions | Answer |
| What is the status of our payment? | Kindly call directly the Accounting/Cashier to follow up the status of your claim? |
| Why is there additional deduction on my claim as supplier of goods/services besides the tax withheld? | Kindly check if you have delivered the item on time it may be due to the liquidating damages due to late delivery. |
| Payment through LANBANK Link.BizPortal | NMIS is now included in the Landbank Link.BizPortal as Merchant.
All clientele may now pay NMIS fees through online such as the following:
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| What are the NMIS Laboratory Services and how much does it cost? How long will the test take? |
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| What are the requirements for a laboratory sample? | Samples for Laboratory Test must be hygienically and individually packed, sealed and labeled, and with no unusual odor. For the Physical Tests, average sample weight must be 250g, minimum. For the Microbiological Tests, average sample weight for meat must be 250g, minimum. And for ceccal content or intact ceccum; average sample weight must be 50g, minimum. Average sample temperature must be 10℃ or below For the Parasitological Test, average sample weight must be 250g, minimum excluding fat tissues. For the Chemical/Veterinary Drug Residue Test, average sample weight is 250grams excluding fat tissues For the Molecular Biology Test, average sample weight is 5g, minimum For laboratory tests required for the Issuance of Official Meat Inspection Certificate, samples must comply with requirements of importing country | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Where are NMIS Laboratories located? What are the contact details of NMIS Laboratories? |
NMIS Central Office #4 Visayas Avenue, Brgy. Vasra, Quezon City This email address is being protected from spambots. You need JavaScript enabled to view it. (02) 8924-7980 local 501 NMIS RTOC 1 Brgy. Anonas West, Urdaneta City Pangasinan This email address is being protected from spambots. You need JavaScript enabled to view it. (075) 514-2152/522-4553 NMIS RTOC 3 Diosdado Macapagal Government Center, Brgy. Maimpis, San Fernando, Pampanga This email address is being protected from spambots. You need JavaScript enabled to view it. (045) 455-4532 NMIS RTOC 4A Tanco Drive, Brgy. Marawoy, Lipa City, Batangas This email address is being protected from spambots. You need JavaScript enabled to view it. NMIS RTOC 11 Father Selga Street 8000 Davao City This email address is being protected from spambots. You need JavaScript enabled to view it. (082) 224-2737 NMIS RTOC 12 Provincial Road Glamang, Brgy Glamang, Polomolok, South Cotabato This email address is being protected from spambots. You need JavaScript enabled to view it. |
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